When to Request a Review
Contact support promptly if you believe there has been an access issue, billing misunderstanding, or another matter that may justify refund review under our published policies.
Information to Include
Include your registered details, plan information, transaction context, and a clear explanation of the concern so the review can be handled efficiently.
Assessment Factors
We may consider activation status, access usage, elapsed time since purchase, support history, and whether the issue can be resolved without a refund before reaching a final decision.
Response Timeline
Refund review requests are acknowledged within 72 hours. Final decisions are communicated within 15 business days of receiving all required information.
Non-Refundable Situations
Refunds are generally not applicable after the membership has been activated and benefits have been accessed, or after 7 days from the date of purchase, whichever comes first.
Escalation
If unsatisfied with refund decision, you may escalate via our Grievance Policy. We are committed to fair and transparent resolution.
Submit a Refund Request
Email us with your details and we'll respond within 72 hours.
📧 dear4youindia@gmail.com