1. Introduction
DeepRudra Opc Private Limited ("we", "us", "our") operates the DEAR4YOU mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using DEAR4YOU, you agree to this policy.
2. Information We Collect
2.1 Personal Information
When you create an account:
- Full Name – for account identification
- Email Address – for authentication and service communications
- Phone Number – for account verification and support contact
2.2 Usage Data
Device identifiers, OS version, app version, pages visited, and session duration are automatically collected to improve our service.
2.3 Notification Preferences
If you opt into push notifications, we store which time slots you subscribe to. Always opt-in; can be disabled anytime.
2.4 Payment Information
Payments are processed by third-party gateways. We do not store credit card or banking details. We only receive a transaction ID and payment status.
3. How We Use Your Information
- To create and manage your user account
- To provide access to daily result timelines, notices, and information services
- To send timely notification alerts based on opted-in preferences
- To manage membership and subscription plans
- To respond to customer support requests
- To improve app performance and fix bugs
- To comply with applicable Indian laws and regulations
4. Data Sharing & Third-Party Disclosure
We do NOT sell, trade, or rent your personal information to any third party.
- Firebase (Google LLC) – secure backend infrastructure
- Payment Processors – for processing subscription payments only
- Law Enforcement – only when required by a valid legal order under Indian law
5. Data Security
- E2E Encrypted Transit: All data protected using TLS/HTTPS
- Firebase Security Rules: Strict database access governance
- Authentication: Secure Firebase Authentication
- Access Controls: Strict role-based access for internal team
6. Data Retention
We retain your data while your account is active. Account deletion requests are processed within 30 days with permanent data removal.
7. Your Rights
- Right to Access: Request a copy of your data
- Right to Correction: Request correction of inaccurate data
- Right to Deletion: Request permanent deletion (Delete Account Page)
- Right to Object: Object to processing for marketing purposes
- Right to Data Portability: Request a portable copy of your data
8. Children's Privacy
DEAR4YOU is intended for users aged 18 years and above. We do not knowingly collect data from children under 18.
9. Google Play Data Safety Disclosure
- Data collected: Name, Email, Phone Number, Notification preferences
- Data sharing: No data shared with third parties for advertising
- Security: Data encrypted in transit; users can request data deletion
- Compliance: Follows Google Play Developer Program Policies
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via the App or email.
11. Contact Us
- Email: contact@deeprudra.in
- Phone: +91 9547295934
- Address: DeepRudra Opc Private Limited, Suri, West Bengal, India